Sunshine Coaching Services in Cherry Hill, New Jersey - I was called by Sunshine Coaching and offered an incomplete statement of work for the credit coaching services

Not resolved
Interest Rate
Product or Service Quality

The Statement of work stated they would only be able to reduce a 75% of debt to 0% and it did not guarantee the length of the term. Additionally, they wanted a non-refundable fee of $336 along with $1,300 fee which was added to the card.

When I challenged them I was lied to about the fee and that they were accredited with the BBB and they are not.

I tried calling the customer service number and nobody picks up the phone and when I tried to call back the number they called me from it is constantly busy. They seemed like they were trying to help but I don't know why the fee was so high so when I questioned the practice since most of this work I could essentially do myself they became very defensive

Reason of review: Not as described.

Preferred solution: Let the company propose a solution.

  • Rip off fees of over 1300

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